1. PAN CARD : Capture an Image of your Original PAN Card. Upload it as an identity during registration. If required, you might be show your Original PAN card during Video Verification.
2. AADHAAR CARD : Capture Image of your Original Aadhaar Card Front and Back Side. Upload it as an address proof. If required, You might be show your Original Aadhaar Card during Video Verification.
3. BANK STATEMENT : Download your latest 3 month Bank statement. It is required for income proof and Bank Verification.
4. SELFIE PHOTO : Capture your selfie photo on your mobile and Upload it.
1. Neo Saturn is an Instant Personal Loan platform: Neo Saturn is a digital platform that allows individuals who are self-employed or salaried professionals to apply for personal loans quickly and conveniently.
2. Personal Loan starting from ₹5,000 up to ₹10,000: Neo Saturn offers personal loan amounts ranging from ₹5,000 to ₹10,000, allowing borrowers to select a loan amount that aligns with their specific financial needs.
3. Registered section 8 company named SLPG Micro Care Foundation: Neo Saturn is operated by and registered under SLPG Micro Care Foundation, a section 8 company. This ensures that the platform operates under the regulations and guidelines set by financial authorities.
4. Registration Process and KYC Verification: To become an user of Neo Saturn, you need to provide your personal information, professional details, and income information during the registration process. Additionally, you are required to take a live photo of your KYC (Know Your Customer) document and upload it for verification purposes.
5. Strict KYC Verification Process: Neo Saturn follows a strict KYC verification process that adheres to the guidelines established by the Global Reporting Initiative (GRI). This process ensures that customer identity and information is verified thoroughly. Verification may take a few hours to a few days to complete.
6. Transparent Fee Structure: Neo Saturn does not charge any extra fees before loan disbursement. The platform follows the lending policies set by the Reserve Bank of India (RBI), which means that any fees charged are in accordance with the RBI guidelines.
7. Reporting to Credit Information Bureau: Neo Saturn reports loan information to the Credit Information Bureau (India) Limited (CIBIL). This includes details of both customers who pay their loans on time and those who default on their payments. Reporting to CIBIL helps in maintaining credit histories and ensures responsible lending practices.
8. Collection Process and Payment Method: Neo Saturn follows a regulated collection process in line with the guidelines set by the Reserve Bank of India (RBI). The platform does not collect payments into personal accounts, but rather provides customers with a specific payment method that must be followed to ensure secure and proper handling of loan repayments.
9. Excellent Customer Service: Neo Saturn is committed to providing excellent customer service and support. Their customer service team is available from Monday to Saturday (excluding government holidays) between 10:30 am and 6 pm to assist customers with any queries or concerns they may have.
10. Feedback and Grievance Handling: Neo Saturn values feedback from their customers and honors their suggestions to continuously improve their services. Additionally, they have an active legal and grievance team that efficiently handles any fraudulent cases or customer grievances, ensuring a safe and secure borrowing experience.